This Review is for the lazy back office staff and receptionist... Honestly this was one of the most degrading experiences I have had in my life. I booked this appointment yesterday. I gave the woman my ID card info, the day I made the appointment. Today my ID card was no where to be found. So I was gonna cancel my appt, these people called me to reschedule. They specifically told me they woundnt need my card that I would be okay. But I really don't even think she knew if that was ok. I got there at 11 am and left at 2:30 pm they never verified my insurance. They kept claiming they called and there was no record of me in the system, so I called, 30 minutes wasted because who ever gets paid to do it gave up. Never did they let me know anything. Total waste of my time. They don't even take HMO, but when you call they Claim they take ALL insurance. The dentist seemed nice, and another guy was helping me. He was really trying so kudos to having him. The other back office staff were rude, making little smart disrespectful comments. So I would not recommend this dental office until people who know their job are actually working. These people were socializing and not working. I paid for their social hours with my gas,my time, and worst of all I have to start the process somewhere else. Soooo all the bells and whistles of this office mean nothing. I would not recommend.