I have been to claim jumpers quite several times and it has been a different experience each time.
A few times before the service was slow and the waiter would never stop by and refill our drinks. It would take at least 30 minutes to get out food out and another long wait to get our checks. However, lately I've been seating at the saloon/bar area and the service is great and gotta love the happy hour. Decent prices and the food is good especially the pretzels! Also, one of my favorite desserts that they have is the chocolate chip calzone, it is amazing. especially if you love chocolate and its pretty filled with chocolate goodness :) its always worth getting.