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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Recently I was shopping for new light fixtures and stopped into Lamps Plus on Indian Bend. The fixtures are great but what impressed me most was the outstanding service I got from Joanne. She let me browse but was very helpful in offering ideas. Most of my items weren't in-stock but with free shipping, it was even better because everything arrived at my doorstep! When it was time to do ceiling fans and switches, I returned. Lamps Plus may not be the cheapest option but that's because what you get is a higher quality product and service!! Again, Joanne was very helpful and respectful of my time. (I stopped over lunch and had to run, but she emailed me some pictures and links.) When my handyman had trouble doing the install, I called the store and Joanne quickly got me in touch with Lamps Plus' installation department and I was on the schedule in less than a week. The scheduling team (California-based) was very responsive and helpful with reminder calls. The install technician, Cory was prompt and professional. I had one issue with a faulty switch that had to be replaced the following weekend, but that's not a reflection on the store... that stuff sometimes happens! A different install tech fixed my issues (sorry, I didn't get his name) and was just as prompt and courteous. Nice store but top-notch sales, installation and scheduling support. I'm in the middle of a renovation project and working with many contractors and vendors that has been less-than-pleasant. Lamps Plus has been terrific... if only all renovations were this easy!
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