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  • RUN RUN RUN DO NOT RENT HERE UNLESS YOU HAVE HOURS TO KILL. Never ever again. First they don't have enough help, then the 1 1/2 hour wait in line at Noon on a Tuesday. They claimed NASCAR in town and that they have the cheapest rates in town hence the long lines; either way several empty spots where there should have been agents. Here's a thought, if you're expecting hundreds of customers STAFF for it. When it was FINALLY my turn, the guy tried to sell me an upgrade, I declined the "better car" but I did opt for the GAS option. BIG MISTAKE. My destination was 55 miles from PDX and I knew it would be a PITA to find a gas station near their rental location. That is $40 (including tax) I'll never see again. Brought the car back an hour earlier than planned, left the lot LATER than planned NO DISCOUNTS for the inconvenience of the LONG wait. When asked if there were any problems with the car I said YES, the key fob button did not unlock the hatch back and the carpet covered cardboard hatch cover kept falling down. He didn't care, said the fob probably needed a battery. Wonder if it was ever replaced, probably not. What do I find what I go to get the shuttle back to PDX, Friday? Another line out the door at Budget. Frustrated customers. Never ever again. I'll spend the extra money to take a shuttle and rent a car at my destination..
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