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  • First off my family really enjoys this establishment. The atmosphere is nice the food is wonderful. My grievances with this establishment is the waiter that took care of us on Father's Day. He made the unfortunate mistake of spilling 3 drinks on my wife, soaking her. Her entire purse and all of its contents got wet. My poor mother was scrubbing in and outside of my wife's purse. All her belongings were out on the table as she had to wipe everything down. Her clothes and even underwear was drenched. The waiter was not apologetic nor did the other staff seem to care about what had just happened. This was at 5pm so it wasn't very busy. They did not have a sense of urgency to assist a patron of their establishment who was drenched. It was unfortunate that the customer service was lacking. Proceed later on that night, My wife was somewhat cleaned up and her new very expensive purse was ruined. The food arrived which was great as usual. As the night ended and the bill arrived, nothing was comped or even slightly discounted considering the discomfort my wife had throughout the night. I had to talk to the manager, who comped a few desserts, but was not nearly appropriate for what had happened earlier. I was just very disappointed at how things were taken care of, especially for the fact that we have been coming to this establishment many times. I hope that the management staff reads this review and teaches their waiters and other staff more appropriate customer service. Mistakes happen but please make it right. Common sense
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