I've been going to this gym for 15+ years now and I love it because it motivates me to keep in shape. The classes are cutting edge in my opinion - VIPR and bender ball is offered upstairs in the yoga studio (which is gorgeous) and the instructors are clear, kind and helpful. All levels are catered to at this place and for me that's important - often I'll be at one level when I start and then when I get to an advanced stage they cater to my needs at a higher level too.
The machines are maintained and of good quality, the price is reasonable and working out with women means that you get a really good tough workout that does change your body. Fitness is one of my favourite things, and this large and great gym has kept me healthy and happy for years. They post inspirational stories on the wall with pictures and eating tips and the instructors go beyond what is required. The regional director, Simone Hodgkinson, is brilliant at what she does, positive and generous with her knowledge of anatomy, safety in alignment and motivation. She trains the other instructors too so the quality of the classes is maintained.
The staff genuinely work hard to help you improve the quality of your life - with mind/body yoga (flexibility), strength training on a variety of levels and cardio. They measure me when I ask every month and even measure my body fat, and give me a cute red passport to log my results in. This is an excellent gym that definitely deserves five stars. You won't find any better ladies. And I've lived and worked out all over the world :)