This is my favorite hotel I've stayed in while being in Toronto over the years. Clean modern friendly outgoing lively helpful staff and always willing to accommodate and help with anything you might have on your mind. From looking for the best places to eat to just a general chat about your day. They're genuinely interested in your vacation and now they can make your stay more enjoyable.
This time when I stayed here I was thinking about trying a different hotel, the renaissance right across the street to be more precise. But no. I love this hotel that much I had to come back. And I will be back when I return to Toronto next year