Update on ADAM KUTNERS OFFICE!
Oh my gosh... Mr. Kutner Contacted me after seeing this review online. He was so upset over the review and the service I received! He couldn't believe it when he read it.
He called me and asked me if I would mind going over the scenario so he could find out what happened and correct it immediately.
I explained everything to Mr. Kutner and Ciara Contreras, the Asst. General Manager and they were unaware of what was happening and since have made personnel changes within the office staff.
I understand as I have also owned many businesses in the past and sometimes some of what the staff does gets past you.
I was very grateful that they cared enough to contact me and made the appropriate changes.
They assured me that their clients are of their utmost concern and apologized for taking so long to even see the post let alone take care of it.
I will certainly give them another opportunity if I ever have legal issues again.
They proved to be caring and professional!
*One thing to remember is if you don't tell a business or report to them problems or concerns, you can't expect them to fix them.