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  • Normally I love Pita Jungle. Still mostly do. The food is always great. But today, with a group of people, we had, by far, the worst service I have ever gotten. And one of the people at our table was friendly with our server. Well, she was served just fine. The rest of us? HORRIBLE!. It started promising with immediate drink orders and deliveries. And then it spiraled down real fast. It was 30 minutes (maybe more) before she came by to take orders. And if you are wondering why we didn't waive her down, she wasn't anywhere to be seen. Orders taken and 25 - 30 minutes later we are wondering where our appetizer was. She asked if we wanted it first, we said yes. I am certain if I didn't call her over and ask, we would have gotten it with our main course - something I despise. (It is called an appetizer for a reason!) 5 minutes later, appetizer. 10 minutes after that the very slow bringing of the food and the "Auction." After we all had our food...oh wait, we had that lone person that had to wait a while longer. No, she didn't have a special order. Finally, we have food and drinks. Oh wait a minute - some of the table got refills. Here is the worst part - I LOVE LOVE LOVE the food at Pita Jungle. but today, my stomach was in such knots and frustration, I really didn't enjoy the food. It was delicious, I just didn't get a chance to enjoy it. A FEW HOURS LATER - I am very impressed by how fast Pita Jungle got in touch with me to find out more about the issue. I will go back because the food is great and because of the way management is handling this.
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