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| - WORST service EVER!!! Seriously, the service is CRAP. Food is not very good. Waiting time for food is DISGUSTINGLY long.
My sister highly recommended this place because they hand-make the noodles so myself, her and her boyfriend swung down for lunch. The place sits a maximum of 18 and is super tiny. We got 3 spots at their high chair "bar" area which only sits 5. For a place this tiny, they need to make their food come out super fast so that they can do a quick turnaround and make more money. However, the food takes sooo long to come out that I can't see how this place makes any money.
We ordered 3 appetizers (Tossed cucumber, Potato Jia-mo and Sliced Beef (cold)) and 3 noodle dishes around 11:45. The waitress even confirmed our order again by repeating everything exactly.
At about 12:00, the order of the Potato Jia-Mo came out. This in itself was not very good. It was decent but I probably would not order it again if I ever came back which means I will never eat it again because I will NEVER come back.
By this time, another couple had sat down at a table and had placed their order. Around 12:20, we still hadn't received the tossed cucumber nor sliced beef (cold) appetizers yet and we noticed that this same table that had ordered their dishes at noon just received both of their appetizers. At this point, we questioned the server why we were still missing 2 appetizers when this other table received both of theirs. We were told that some of the appetizers take longer to make than the others. Ok. I understand this but make all 3 appetizers and send them out at the same time. Don't send one out and make the other people have to wait for their appetizers. This is common sense. Time your cooking so that all 3 appetizers are ready at the same time. Also, don't time it so that a table's appetizers come out after another table's appetizers who showed up later. This is common sense. Obviously the cooks at this restaurant have no idea about this.
But seriously, you're going to tell me that a hot Potato sandwich with pork takes longer to make than a tossed cucumber salad and sliced beef which is served cold????? According to their menu the tossed cucumber salad is chopped cucumber and ground garlic with a sesame oil vinaigrette dressing. The sliced beef is braised marble beef slices tossed in a special house soy sauce topped with sesame seeds and cilantro. This sliced beef is served cold. COLD!!!!!! These two items take longer to make than a HOT house made soft MO bread stuffed with sliced potatoes, marinated tofu, fresh tofu sheets and a signature spicy sauce. Let me get this clear, it takes LONGER to heat up all these slices of tofu and make them a sandwich than it does to make a cucumber salad and cold sliced beef? The sliced beef is probably already in the fridge and just waiting to be cut and plated.
What a stupid waitress if she actually believes this. And let's be honest, she's that stupid that she probably does believe it.
Needless to say, I was watching the cooks in their open kitchen and one cook makes the noodles by hand and then starts boiling the noodles. He does this for each individual dish. They need someone to be pre-making these noodles ahead of time so that they can save time and bring out the dishes. This cook basically cooks one plate at a time before cooking the next one. Now this is terrible time management. I saw a table for two receive their noodle dishes about 10 minutes apart because this idiot cook has no idea how to cook properly.
I digress. So after waiting 35 minutes, we had only received one of our 3 appetizers and none of our main courses. Another table who had arrived 15 minutes after us had already received all of their appetizers and were eating while we were still waiting for a salad and cold sliced beef. I was ready to walk out on this restaurant but my sister apparently likes it so she went to talk to the waitress again asking where our food was. By now, it is 12:30 and I am hungry and have been waiting for my food (appetizers) for 45 minutes. The waitress tells my sister that the food will come out in about 5 minutes. However, I see her putting our order in as my sister turns around to come back to the table. So this stupid waitress forgot to put our order in even after confirming our order to us the first time.
My sister wants to give them the chance to bring our food out but by this point, I am so pissed off by how terrible the service is that I get up from my chair and walk out. My sister's bf does the same and my sister ends up leaving. We pretty much ate a terrible potato/tofu sandwich at this dump before going to Crazy Don for lunch.
I am NEVER coming back here again and will be recommending to all Yelpers and friends not to come back here.
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