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  • Shame on me for going back to this place. I have had nice servers, but horrible service 5 out of 5 times now. This is the last time. This afternoon we walked in and waited to be seated. The hostess just stared at us (no greeting, no hello) until a server came and told her to seat us at a table. She then takes us the room that's in the front by the patio and proceeds to seat us at a dirty table. She starts to walk away and I have to ask her to clean the table. How is it ever ok to seat a customer at a table that has food and syrup all over it??? We would have just moved to a clean table, but every single table in there was filthy except the one that someone was actually eating at. Our server came immediately for drink orders. He was very friendly. We knew what we wanted to so we ordered drinks and food. He takes our order and leaves for 30 minutes until he brought the food. We had to ask for our drinks that we ordered and never got, cutlery, napkins, ketchup and hot sauce. Then he left never to be seen again. No offer for iced tea refills or check to see if we are ok, just the check when I can manage to flag him down. The food was hot (thank goodness or I would have lost it) and edible. However, corporate at IHOP really, really, really needs to work on this location or just shut it down. All of my 5 experiences have been this bad. The place was not even busy. Where is the manager? Why is he/she not bussing tables and helping out? We just cannot go back.
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