We have a service contract with another company. When they were bought by a bigger company, our semi-annual checks started turning into sales pitches and we no longer trust their recommendations or estimates.
I called Number One Plumbing, Heating & AC to get a second opinion on some furnace issues the other company "discovered." This morning their technician Donavan came exactly on time. He spent about 30 minutes at my home checking my two furnaces and reported back to me that everything looked fine and no repairs or part replacements were necessary. He then wiped off the dirty fingerprints on the attic access that the last guy left behind. And NO CHARGE for the service call - WOW!
You can bet I will be calling these guys back in the future.