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  • Food = 4 stars Service = 1 star We have eaten at Roman Candle dozens of times and it is consistent - good food, terrible service. The convenience, and kid's play room in the basement are what keeps us coming back. However, we are going to take a break for a while. A couple of weeks ago my wife called on a Tues or Weds to make a reservation in the basement for a group of ten (six adults, 4 kids) for the upcoming Friday. "No problem" she is told. They took the usual info - name and phone number. We show up and they tell us they have no reservation and no room for us because a group of 25 has reserved the basement area. Then they tell us there is no way we had a reservation because they always require a credit card when making a reservation. Nice - they just called my wife a liar! I could go on and on about the bad service we have received at Roman Candle. But I won't... I think my 2 star rating speaks volumes. One more thing... Fix the damn bathroom in the basement! It has been "out of order" for over a year.
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