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  • Had purchased one of their filtration systems through Spencers about 10 years ago. Ran like a champ until recently so I called the number on the filter, was installed by Ameriflow. Was told on the phone that it was $120 to service the filter (recommended annually although my system ran 10 years without servicing once) but since so old may be $180 to clean the membrane. Javron came out to fix, he was a good guy and potentially straightforward but too bad works for a shady company. He told me that he could perform the service for $180 but the plastic could crack after a few years due to age. Instead I should replace the 5 stage system for $399. I asked why I wasn't told this on the phone in the first place and he said they aren't techs. I look at Amazon at 5 stage filters and they are in the $140-$200 range. Ask if he can do $299 and he calls in and says $379 is the best they can do. I say I need to think about it so he charges me $50 for the trip charge and says call back if I want it for $379. After 10 mins of thought, I decide I don't want to deal with the hassle of install so call back. I ask if he can come back and install and they say he is in the next community over (5 mins away) so I would eat the original $50 trip charge and it would be an additional $379, so $429 now. HUH? OK folks, be that type of business, I will go elsewhere.
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