Jason did a great job giving detailed and helpful information when we recently purchased a golden retriever. He was professional, down to earth, and not to mention hilarious. He allowed us ample amount of time to choose the best fit dog for us in a private room. As for the store itself, they do a stand up job keeping the puppies happy, healthy, and the store clean. The prices may be high, but it's well worth the legit paperwork and health info from certified breeders and people who care about what they do with the animals best interest at heart.