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  • Thanks for nothing, George Brazil. Our A/C was out on Saturday morning. We called George Brazil. We were on hold while, and then we spoke with a message taker. That person said a dispatcher would call back "later." Three hours later, a dispatcher called back, and said they could schedule a call for that night. So we waited. That night, a technician called before ever coming to our house. When we described the problem for the third time, the technician refused to come over. An entire day and night wasted by George Brazil, and no visit, much less a repair. George Brazil could have saved us a lot of time by turning down our call in the first place. Well, at least it wasn't hot -- oh wait, August in Phoenix!
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