I would have loved to give this place four stars but my experience today was not so great.
I went in to order kimchi fries for take out and mentioned to the girl who takes the order that last time the fries were burnt and could she check it before they pack today. She says nothing about my feedback and continues to bill me, doesn't even acknowledge it with a 'sorry about that' or 'I'll check that for you this time' or even a nod!
She bills me and I ask her, 'so could you check they aren't burnt this time before you pack it?' and she asked me if i want it undercooked?! No I don't want it undercooked I want it cooked the way fries are supposed to be, just not burnt. To which her only response is that I should call the next time if its burnt (and rolls her eyes..) I mean what good is that going to do, won't it be easier to check before you pack?
I know its a small place and I shouldn't be expecting red carpet treatment but I do pay for my food and don't get it for free so please spare me the eye rolling and I-don't-care-if-you-buy-or-not attitude. Unfortunately I had already paid by then but I will not be going again. I would rather take my money to where people are happy to get it.
PS: I made a mistake when I posted the review first. It ended up being on the Queen Street store address.