I have been a member of Extreme for 11 years. I started at the Thornhill location which was the original Extreme - before the massive expansion and "sell out" ;) I recently started to go to the Richmond St club and I have to say it is by far my fav. Very clean, equipment always works and people dont bother you. In fact for a downtown "hip" gym in a very trendy area, I find the the people for most part to be great. The shower room is very clean and supplies are always kept up. Anyway AVOID Thornhill which is a freaking disaster (people and place) and try Richmond!!!