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  • We purchased our home about 10 years ago and started to notice the dust build up around our vents. A family friend gave us this mailer coupon for a $49 dollar duct cleaning. Made the appointment, had to reschedule once and they accommodated with no problem. Came around today, two men explained what they were going to do. First thing they did was check my A/C handler. This kind of made me nervous since their not licensed HVAC men. After opening up the air handler he showed me that I had mold growing on the wires and also showed me that the blower motor had lots of dust on it. Ok, so from what I've read it seems to me that everybody has mold in there system. Who knows since you can only rely on what they say and there was no test officially to show you that you actually have it! Installed the panels back on the air handler but didn't replace the special tape that covered the system. He explained that its really not necessary for the tape but if I wanted he could re tape if for me. He went out to his truck and said he was out of tape. Not to happy about that since I have to go to Home Depot and re seal my self. Additional cost out of my pocket. After giving me his sales pitch, the total was around $500 dollars for the air duct cleaning and a special spray (microbial treatment ) they claim it would kill any mold, pollen, ect. My response was that the girl over the phone said it would be around $220 w/tax included. So work starts, within 30-45 min. all work is completed. After that he explained to me that this microbial treatment is green and safe for all. Starts the spray and let me tell you, this sh&t really stinks! Gave me a huge headache and had to open all the windows for fresh air. So bottom line is that the guys who came out were friendly. Work that I requested was completed. Only time will tell if this will really help. Almost forgot the 2 year warranty is nice since they will come out every year, for 2 years to clean out the duct system for free. Was going to go with 4 stars, but going with 3 Stars. Since I have to run to Home Depot to purchase A/C tape for my air handler.
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