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  • Starting with the positive, we've gone here three times now and each time the food is fantastic. We've tried all the starters, the buffalo cauliflower is my favorite. The veggie tacos are really good, too. I've ordered the Hot Chick a couple times and it's always on point. Two out three times we've come, our service has been lacking. The first time it was suggested to us that we order ahead, since our main complaint was how long it took to order and then get our food. We did this the second time we came and everything was perfect....but our trip today was disappointing. We ordered ahead again. When we arrived Santa was on site & the staff was taking a picture with him. (As we were sitting there we saw they had posted this Santa thing as an event they sold tickets to, and it ended right as we got there. If we were told when we preordered 20 minutes before, we could have changed our lunch to a more convenient time for the staff). We sat to wait and they finished up, and then...nothing..it took another 5 or so minutes (maybe longer) for anyone to come check on us (we were sitting in a table right in front of the baker line, too). When we did finally get someone to notice us, we let him know we had ordered ahead, but wanted waters for the table. We didn't see him again for awhile...then he came to drop off half of the tables food, no waters..no silverware...no napkins.. We did end up enjoying our food (as usual) and we might even go back...but we've already decided to order stuff that doesn't need to be hot, get it to go & eat somewhere else. If we actually go back.
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