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  • Incompetence at a dangerous level. When some drops off a prescription it's for medical reasons, right? Including vision, right? Well... when someone can't see I'd call that a medical issue. Target optical and the system they use regretfully don't have the same level of concern or for that matter, any at all for its customers or patients. So when we selected frames to be spec'd over a week and a half ago (with a 7-10 business day delivery window) and paid for them we expected delivery today but instead it is disappointing to know the level of basic critical thinking needed was so low, a 5 year old would have yielded enough brain power to call the patient long ago to let them know the frames were not actually available. All the while, my loved one can't see. Therefore, it's fair to say you are putting the life of my loved one at risk for every day she doesn't have her new and only glasses. Putting the lives of your customers at risk is criminal and further examination of your negligent behavior is warranted.
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