My office is close to this restaurant now and I was craving for GREAT itialian food. I have not been there for years but I remembered how yummy their food was.
The young waitress was very friendly, courteous and I asked her should I get the pizza or one of the other lunch special specials? She did mention receiving a salad with the meal and suggested the pizza is the BEST!
The WORST thing the waitress could do was not come back to me with a salad that I thought I was going to receive. One of her customers came in and she had a longgggg conversation and totally forgot me as a customer and still waiting for my salad. Waiting for about 15 minutes.... I stood up and told 2 other employees who were having a break at a table. They attended to me with the salad and one of them explained that I really wasn't suppose to have had the salad with the pizza. I explained that the young lady and I were talking about 2 different type of lunches and I thougt she said salad was complimenting both. I then told the other employee IF the young lady came back to check back on me-IF I needed anything, she could have told me then I wasn't suppose to have received a salad, BUT there was "no" checking back on me at all! I also was waiting for a refill on my drink and told them again I was waiting and I was going to the bathroom. At this time I was totally disgusted. :( Then when I walked out of the bathroom, the young lady was talking about how I wasnt suppose to have received the salad. I interrupted her and said IF she would have only checked back with me, I would have been ok with her level of service.
I haven't been back since and not sure IF I ever will.
The OTHER employee did comp me as she said she WANTED me to come back and she was sorry.
This is a mom and shop restaurant and I am shocked that with ALL the restaurants going out of business that this level of service exists.
This wasnt a real recent visit but thought it should be mentioned.