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  • Year end parties make it crazy busy at restaurants. So I planned ahead and booked a reservations for our kindergarten celebration dinner tonight. We were a group of 5 moms and 5 kids. I ordered the cheeseburger and it was made perfectly- so yummy, can't go wrong with Jack Astors burgers. The kids had the pizza, pasta, burger, or fish sticks combo meals. My kid devoured the fish! It was like a mini version of fish and chips but the fish was on a stick. Pizza combo on the other hand did not look appetizing and it was clear on the one child's face when he decided he couldn't eat it! Overall food and service were great. Our waitress made sure we had everything we needed. Even with the chaotic full restaurant, our waitress did a good job. However the WORST part of this night was the darn layout of the table!! We could immediately tell that it was placed in an area that doesn't have the capacity for sitting comfortably without getting bumped by passerbys. And this was clearly the case when on NUMEROUS occasions we were asked to MOVE - literally get out of our seats so a waitstaff or guest could get by with a high chair, chair, wheelchair, stool, etc. That is absolutely unacceptable. If you don't have the proper space why set up the table there???? This made for a VERY disruptive meal. When I asked the waitstaff why this table was set up so close to a busy area, she had nothing to say other than that I was right and that they actually stuck in an extra table that normally does not fit there. So what's most alarming is that the staff at Jack Astors knowingly put an extra table that clearly does not fit in a super busy area. AND purposely asked us to repeatedly get out of our seats as if WE were in the way and it was OUR job to move. And the staff were not apologetic at all for every time hey asked us to get up. Unacceptable! Luckily our kids were kind and did as they were asked. If this was a group of 10 adults...not sure you'd get the same response. Thanks for almost ruining our evening. I doubt I will return with a large group again.
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