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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Guys pizza...I used to like you...when I rented on Hampshire and your $1.5 slices hit the 'beer, beer, beer, beer, beer, pizza' spot. I used to buy pizza from you even after I realized that dollar for dollar there are several pizzerias around the CH area that deliver a better pie (Dewey's, Marrotta's, Valentino's, Mama Santa's, even Pizza BOGO!) But a couple of years, maturity in the work and life areas and a terrible customer service episode later, I vowed to stay away. Until this afternoon when feeling nostalgic, I ordered a couple of sheet pizzas and salad for a work event. I hoped for a good customer service experience and sure enough, placing the order via phone was a pleasant process.Pick up though was a...flashback to the last time I ordered from Guys. Yes, cashier in knit hat and orange tee, you know what I am talking about. When a customer faced with the prospect of juggling three sheet pizza boxes, a tray of salad, a couple of containers of dressing and an umbrella says she will bring her car to the front of the shop and asks if someone would be willing to bring the pizzas outside, the answer from this cashier is a curt NO. Forget 'Sure, its three steps to the door and three more to the edge of the curb and you are a valued customer' or even a 'I am sorry but I can't leave the register and we don't have anyone else to help you at this moment'. Instead its a 'No. I can let you bring the car outside but I wont bring the pizzas outside.' So, as I balanced the aforementioned pizza boxes, salad tray and dressing containers and struggled to open the door with my elbow, I vowed to a) leave a yelp review and b) to never come back.
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