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| - Things were going so well... for a while, until something happened to our pump and it stopped working. That's no biggie - things break down - but the problem was, the folks at Absolut didn't let us know for 2 months that they saw an issue, and simply stopped cleaning our pool that entire time. They would come to the house, but not do anything. If they had let us know right away, we could have repaired it for them and been on our way, but instead they stopped doing their job and communicating with us, but still expected to be paid. In the end, Jake did offer a reduced rate for all of the missteps, but after 4 strikes, I simply had to look elsewhere. Hopefully they work out the kinks, because they do have promise.
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