We went to Montana's to celebrate my sisters birthday this past Monday. It was a party of nine. I had booked a reservation for 6:00 pm. When I arrived at the restaurant there was no hostess to greet/seat us. I had to walk around to find someone who new nothing about our reservation. Our table was not ready and we had to wait. I only wish this was the worst of the evening. We promptly gave our order to the waitress, as we were with 2 small children. Our food took almost an hour and a half to arrive! During this time, the waitress did not visit our table to let us know what was taking so long. We could not even find her to refill our drinks. When the food finally came our steak was not cooked to how we ordered it and another dish was cold. We asked to speak with the manager, George Skopeleanos, who seemed to care less of the experience we were having. I will never visit Montana's again, as by the service I received I did not feel like a valued customer. I actually felt quite the opposite and will make sure I let everyone I know, and every social media site - that it is advisable to stay away from Montana's at 41 Milner Avenue.