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  • I had actually gone to another shop down the road from We Fix It to check out a ticking noise and get an oil change. That shop completely refused to even look at my car because it had the ticking and they were scared. I was in a huge pickle and really needed help getting this taken care of. I started Googling other shops that were around me and I found We Fix It, it was closing time but I took a leap of faith and called to see if someone was still there. Andreas answered the phone and even after business hours he had me bring my car in and he would take a quick look. After a quick inspection he found would could have potentially been a HUGE problem (no oil in my car at all). He asked if he could keep the car overnight considering I lived on the other side of town he didn't think it was wise to keep driving it. I told him I had no other means of transportation to get home and then back to work in the morning, he said your car is not safe to drive and he was able to get me a loaner car at no cost to me (I just needed to have full coverage on my car ins.). The next day he called me and said no severe damage was done to my car thankfully and he completed the oil change, and guess what? No More Ticking!!! He mentioned a few other services that were preventative maintenance unfortunately at the time I wasn't able to afford. He said no worries we can do them little by little whenever we were ready to do them. I've taken my car back a few times for oil changes since my first We Fix It experience and recently I was finally able to get all the preventative maintenance services done on my car (yes they were necessary, I had been putting them off!). I even got a call from a very nice lady in the front office to follow up and make sure my car was working great. One time out of the blue Andreas even called me just to make sure the original ticking noise hasn't come back! I honestly feel that they treated me like they would a family member and I'm very happy to be part of the We Fix It family. I've referred a few people from my office, and my fiancĂ© is taking his car there this Friday to get his worked on. The office is always clean, even the shop area where the mechanics are is very clean and organized! It takes a lot of trust and effort to find a great mechanic that's honest and up front with you. I'm happy the random shop down the road couldn't help me because I never would have found We Fix It Auto Repair!! Thank you Andreas and the staff at We Fix It for all your hard work and making my car amazing again Your services are very appreciated and I recommend anyone needing work on their cars to make this your first and ONLY stop for repairs!!
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