Windows dirty, shoulda been my first clue. Ordered soft tacos, got fried tacos, and was told fried ARE their soft tacos, weird. Also, beef was cold, and returned. Guy asks me if I want something else. I say yes and tell him I want a burrito instead and he says it may not be to my liking because its soupy. Uh, thanks for telling me you dont want my business. I received a refund for part of my order, because kids already bit into cold fried "soft tacos". Also, staff was dismissive when I asked for salsa behind counter and made me wait until another customer in line who had not been helped yet was rung up. I guess they don't believe in helping an open order...after my refund I heard cuss words and loud talking in front of kidd. Not classy, but neithr is Burrito Express at Hayden.