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  • I have been saving a certificate I got two or three years ago for my birthday that was for a FREE DOZEN of glazed donuts. Finally after my birthday this year I decided to use it since I didn't get a cake and I drove all the way across town to go to this nearest location just for these donuts that I have only had maybe 3-5 times in my life. The certificate was almost special at this point because we always wondered when we would finally use it, my fiance and I. Today was the day though, and we went in the early morning when they should be at their best. We finally get there, and the manager lady up front barely acknowledges us, and as soon as we start talking they INTERRUPT US to talk to someone ALL THE WAY IN THE BACK of the store about their preparations. Then we tell them we have a certificate and they instantly say, "LET ME SEE IT." All short and upset and rude sounding. It's like, fuck you lady we earned this years ago, you probably eat this shit every day. This is a "special treat" for us. Plus we both struggle to keep from being underweight so we of all people could USE some donuts. So they tell the cook person to make the dozen and we wait for a few minutes, and then we receive the box all fresh and hot and exciting. We go in the car, and open the box. It smells like vanilla. I have never eaten a glazed donut that smells like vanilla. My fiance picks one up, and it sags downward like wet paper. We both take bites of it and it is like a glob of sickly vanilla dough in our mouths. So WHY are people saying you should ONLY get the FRESH GLAZED donuts?!!! This is insane. It tasted NOTHING like Krispy Kreme, NOTHING like glazed, and NOTHING like a donut. I seriously think either people have the WORST taste in food because I would not even feed this shit to my dog, or these rude workers who were COMPLAINING ABOUT WORKING in front of us to each other as if we were not even present deliberately shorthanded us decent quality food. This experience contrasts the day that we got the certificate where a worker let us choose any donuts we wanted instead of all 12 glazed, and gave us an extra ticket which is what we used today. And those donuts were awesome. WHAT HAPPENED in a few years?! That location closed down, the other location closed down, and the third one near us. And we go to Bell to get awesome donuts and it is THE WORST. I even gave these donuts a second chance. They cooled after an hour and solidified A LITTLE BIT. And they still tasted like dung. What a waste of gas, of a specially saved certificate, and a waste of birthday excitement. I think these people need a day off or two like they were saying..
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