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  • Came here for coffee and breakfast. I stood at the "order here" for 10 minutes. No ones there so I walk over to the "pay here" line since I saw another customer go there. Some big heavy set white girl who was very rude walks out. My partner approaches her since the customer in front of me was asking if she was in the right spot. My partner says "where do we..." the big lady interrupts her and says "illlllll take you over here, **mummbles** you guys keep moving back n forth back n forth" my partner said well if you were out here we would know where to put in an order. We left right after before my partner lost it. I love Einstein Bagels, their coffee etc. But the customer service here is not good. Management needs to take a second look at the people they hire. Will never come back to this location.
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