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  • I would have given 0 stars if I could. We had a horrible experiences with this service. The girls who came cleaned only about half of what their 'service' said they offered. They asked what timeline I was quoted, I told them 4-5 hours and gosh darn it if they didn't drag it out 4 hrs and 50 min. I was working at my home office when they were here, I had never had maids before and wasn't aware you had to follow them around every step and make sure they were actually cleaning. After they left I found shelves that hadn't been touched, our sliding glass door hadn't been cleaned, none of the fans were cleaned, the master bath hadn't been cleaned and though I saw them clean the floor, I found spots still there, so looks like they just wiped it down with water (all of the above is included in their advertised house cleaning) When I contacted a manager with my concerns he spoke with the girls who straight out lied. They told him my husband had told them not to clean those things (my husband was at work the entire time they were there) The manager clearly believed them more than me but offered to have the girls come back out. I declined, I was pregnant and past my due date, the girls he sent 1) hadn't done what they were supposed to the first time and 2) had straight out lied, why would I want them back in my house? I wanted my money back, at first the manager would not agree. After a BBB complaint, I was able to get about 25% of my money back, however I have told everyone I know in the east valley to stay away from this company. Thank goodness for YELP to help get the word out about business who do not care about the consumer!
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