Very disorganized company, maybe it's just this location?
If you can get your title else where I recommend it. They argue with people about who they are!, rush you through signing your paperwork, seem put off when you ask a question. I've been through this process a few times and this was the worst. Isn't buying a house suppose to be an exciting and happy event!? Thankfully we had an awesome realtor that helped us over the bumps.