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  • Very positive experience with Zimbrick Nissan on High Crossing Blvd. I recently sailed my KIA into a tree farm on an icy morning. Not prepared, or in any mood to purchase another vehicle and resume monthly car payments, I eventually relented and did my homework, researching the vast market of SUV's. I settled on the Nissan Murano and decided upon a 2011 certified pre-owned that they had in inventory. Keith Cone was our salesman throughout the entire process and I cannot give him enough positive feedback. He turned what started out as a scary, unpleasant event into a wonderful experience. I basically only know how to get gas and turn on a radio. Keith took his time in explaining and thoroughly answering questions about the vehicles I was comparing and considering. He is approachable, relatable, knowledgeable, patient, and I could tell he was genuinely sympathetic to the situation. He goes above and beyond, offering to come in on his day off if needed. At no time did I feel rushed or pushed. I could also tell that he was not going to let me drive off in a vehicle that was not an appropriate fit for my needs. (I drive over 100-miles daily on crappy country roads). The entire team at Zimbrick were professional and courteous. The paper signing at the end is usually a long, drawn-out snooze fest, but even this seemed to go quickly and painlessly...thanks, Bill! Best experience I've had from a dealer. I had purchased the KIA brand new from Metro Ford/KIA in 2007 and they were rude and unprofessional. I feel that I will remain a life-long customer of Zimbrick High Crossing and will definitely seek Keith Cone in the future when I am in the market for a new vehicle. Thanks so much you guys!
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