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  • This would be a 3 or maybe 4 star review but we continue to have issues with Librettos take out. It seems everytime we take out an order, something goes wrong. Either it takes an hour (this has happened) or they give us someone else's order (this has happened), everytime we take out, we are disappointed. I really wish this place would get their act together when it comes to taking out food, as we would be much more inclined to go and recommend. When they got our order wrong, I should mention they did credit a little money back to us, but we still had to drive all the way back to the restaurant to get the correct order. The food itself is solid. Basic NYC pizza that you will find at numerous places in the south Charlotte area. Nothing special about it, its solid. The rest of the menu is just ok. Good beer options, the atmosphere is just ok, service is good (when dining in). There are many options of NYC pizza in Ballantyne (thanks to the thousands and thousands of New Yorkers who have migrated here), and at this point I would probably go to any of them, sans Librettos. I just can't promote or give business to an establishment that is constantly screwing up our orders.
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