Helpful and friendly staff. They don`t other you to sell anything so you can look around as much as you want. If you need help all you need to do is ask. Just don`t walk behind the counters to look at the stuff! it is not allowed. There is a little bit of negotiation in their pricing but not much, i like to buy from there to help and support the local business unless price different is huge. They are H&K stocking vendor so you can find some rare pistols there. Definitely recommended to visit if you haven`t been there yet.