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| - I was a patient of Dr. Thomas Cerato's for about a year. It was one of the more miserable experiences I've encountered when visiting a doctor.
Dr. Cerato is a very nice doctor, but he has very little to no time management skills whatsoever. It doesn't matter if you are the first patient of the day, he is ALWAYS at least 45 minutes behind. Every time.
This gets very old because it is evident that neither the office staff nor Dr. Cerato value the time of their patients.
I think one of the reasons Dr. Cerato is always behind is that rather than actually seeing his patients in a timely manner, his office appears to be a revolving door of drug reps. Drug reps from the various pharmaceutical companies seem to come all day long and have a very friendly repoitore with the office staff and just walk right in to the back offices. Um hello? The waiting room full of patients isn't a clue that the doctor might be too busy to see you?
After at least 45 minutes of waiting, your heart tends to leap a little with anticipation when the nurse calls your name, but this is only a temporary piece of excitement. The indifferent and often times uncaring nurse goes through the motions of the triage that is necessary before the doctor sees you and then closes the door behind her while you wait.....again....to see the doctor. And it's usually another 30 minutes before you see Dr. Cerato finally come through the door. So now you've spent over an hour beyond your scheduled appointment time to see the doctor, your blood pressure is up and you are anxious but you can't help but feel relieved when he does finally come through the door.
Now Dr. Cerato himself is a nice enough man. He jokes around and makes you feel comfortable. He listens when you describe symptoms or concerns, but he's already made up his mind what's wrong with you before you've finished your thoughts and he's already pulling out needles to do blood work before you exhale. And then, just like that, he's sending you out to the front desk to schedule your next appointment and you are wondering what the hell just happened. About a week later, you will get a call from some nurse with the blood test results and then that's it.
So, from personal experience, I would recommend avoiding Dr. Cerato's office and go to an office where you are appreciated, your time is valued, and you are actually heard.
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