We've been going to Dr. Tang for a few years now. Our family's experience has been hit or miss but overall we were satisfied. The past year however 2 of our family members needed medical attention. Something has definitely changed within her office. The staff seem short and brash. The nurse practitioners are argumentative and insensitive. After requesting to specifically see Dr. Tang, we further experienced poor and inattentive medical care. Her mind seemed to be somewhere else, many of our questions wer not being answered. She was impatient and at times testy with our answers. It got to the point where it was argumentative to where she realized what the medical condition was. At that point, prescribed medications were changed and a specialist was referred. Had we just gone along, we would have been sent home with taking the wrong medication and an illness worsening. This behavior and experience continued with subsequent visits. We are in the process of changing doctors, right in the middle of a long term medical treatment of an illness. I'm not sure why the sudden change in her personality but I suspect personal problems. This has trickled down through her staff to the person who answers the phone.