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  • I must have dealt with a different Shirley Nichols. The Shirley Nichols I dealt with had little to no communication with us. We were signed up with Redefy by Mike Dingman who made promises to us that were denied after we had a contract. As soon as we signed we were handed over to Shirley who was very reactive in everything she did. She was never proactive unless we asked her to do something. After initial contacts with the few agents that showed our home, we have no clue as to what happened after. Shirley did nothing to find out why they went with another home. As for keeping up with the market we live in, she did not have a clue nor did she seem to want to learn anything about the neighborhood. We had to keep her informed about the homes in our area we were competing with. And with the few times we spoke with her, she may have listened, but never heard what we had to say. She defends herself by talking about the thousands Redefy spends in marketing our home, when truth be told they spend thousands marketing their company.A waste of time and money. (They charge $300 upfront for professional photos by a company that charges them $150) This company is proof you get what you paid for.
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