I came today after my father's funeral and I am so disappointed with their service and food. First of all, I made reservations for us at 12:45 for their Sunday brunch. We came at 12:15 and the host said our table is being cleaned and will be seated shortly. After waiting for 40 minutes, I approached the front desk again and said that we'd been waiting for 40 minutes...the host said they'd seat us now. After being sat at a table for 6, our party of 3 was hungry and disappointed. I asked to speak with the manager. The manager said we checked in at 12:53 which we CERTAINLY DID NOT. He said he'd speak with the host desk(like that would do any good). I guess if you're not WHITE, they don't even acknowledge your presence.
FOOD: Sunday brunch was not as good as I remembered it. The quality of food went downhill, and the variety of food was not as extensive as before. The bagel was over toasted and hard as a rock. Eggs were runny, and potatoes were mushy. The lox was not fresh and the fruit salad tasted days old. Biscuits were dry and crumbly. The only good thing was the freshly made donut that was machine made in front of your eyes...delicious!
I don't think I'll be coming back here when I'm in town again. I'll definitely let my non-white friends know how I was treated.