I figured I should give this place a chance since it's usually packed. I came on a Friday night and got my table right away.
My fd and I got the Japanese donkatsu and hamburger steak (with the sweet sauce they recommended). I'm glad I came hungry cause the portions were huge...too huge that we couldn't finish.
The Japanese donkatsu (came in 2 pieces) was crispy and tasty, but all the other sides (side salad, coleslaw and fried rice) on the plate were nothing special.
The hamburger steak was alright...I felt the sauce tasted familiar, something similar to a Chunky can :s this entree came with pumpkin soup, which I wished was warmer.
Overall service was unorganized. The waiter had to come back a few times at our table and surrounding tables to check on customers' orders and bringing the food back to the kitchen.