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| - I walked inside and was met by a worker who asked if he could help me. I thought that was odd since it's a restaurant so obviously I'm there to eat. No one was inside and all the tables had phones on them. I was then informed that I would have to call in or text my order. They don't take orders at the tables even though a big neon sign is flashing "Open" in the window.
I noticed there was a drive through. I don't eat in my car but decided to get a drink. Never having been here, at the speaker I asked about the frozen lemonade with an add on. There was a long pause. Clearly the girl didn't know what I was talking about. She asked me to repeat myself, which I did to another long pause. She did finally respond that I could get an add on, at which time I ordered blackberry.
When the girl came out with my drink, I asked her how long this Sonic had been here. She must have been the same one who took my order because she was totally confused. She responded, "How long have I been here"? I said, "No, how long has this Sonic been here"? She actually asked me again if I was asking how long she had worked there. I repeated my question again and she responded with, "I have no idea. I just started working here."
I pulled up to another worker standing in the drive through. I noticed my lemonade with blackberry was very yellow with no blackberry flavor or color. When I asked the young man about it he said the blackberry is sugar free so it has no color. Seriously? I then asked him how long the Sonic had been here and got the same response that he had no idea and had just started working there.
As I'm sitting here writing this review, I noticed several cars did go through the drive thru. But not one person has gone into the restaurant. It will be interesting to see how long this Sonic lasts utilizing this call in concept. It definitely doesn't work for me. When I'm hungry I like to go in, place my order and sit down at a table to eat. I won't come back. In fact, I'm even hungrier now than when I got here and going across the parking lot to a great BBQ place that I've been to many times and that does have people sitting in their restaurant.
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