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  • In a moment of weakness I did something today that I vowed I would never do and that my friends, was to eat at Lenny's. Every time I have been to Lenny's I encountered the rudest, most disgruntled employees one could imagine. It got so bad on my last visit that I posted about my experience on every outlet possible. I wanted everyone to know what a horrific place Lenny's was and encouraged everyone to avoid it at all costs. Even when the owner reached out to me to apologize I couldn't be bothered to respond because I was so irate. He assured me through Yelp that the issues would be resolved and that if I were to return I would leave a satisfied customer. I never thought in a million years that he could turn that place around or that I would return but the thought of that delicious fry sauce got me back there. And let me shout it from the rooftops, that man stayed true to his word. I was greeted promptly at the drive thru and was told they would be right with me. The girl who ended up taking my order was friendly and when there was a question about my order she kindly asked for clarification. When I got the window the girl smiled, said hello and thanked me several times. When I got my food and checked the bag I found that my order was correct. And just as the owner promised, I left Lenny's super happy. I don't know what he did to turn those employees around but whatever it was I am grateful. So for anyone out there who have been put off by the employees in the past, I encourage you to give Lenny's another chance. It's doubtful you're going to find a better tasting burger from a fast food joint..... And to the owner, thank you for your original response and for staying true to your word. My apologies for never responding to you. I'll definitely be back!
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