BE WARNED, I should have read all the Yelp reviews. The company is a worse than a con artist. They are so nice and helpful when you move in but once you move out be prepared to be racked over the coals for the repair and cleaning costs. We are still in the process of disputing their bogus charges. We did a very detailed cleaning of the house with professional carpet cleaning and plus addition vacuuming. We cleaned everything on their list. They are trying to charge us an addition $400 in cleaning. When I called the cleaning company, they said they had to clean everything again including vacuuming. When i asked the cleaning service for a detailed invoice and the break down of charges they refused since I didn't hire them, well $400 says I did hire them! They are trying to charge us for damaged items that were there when we moved in. If you are going to be that detailed in your walk through then be that detailed in your check in. So that I know what to expect.
I strongly suggest to anyone thinking of renting a home or property from Nicklin do so at your own risks! This company is nice when you are with them but will rip you off once they know you want to leave them. They will get what they can before they lose you. I am going to take this to small claims court and possible look into finding more people who may want to join in making this a big claim against this type of company. Possibly going to an attorney and looking into a Class Action Lawsuit. By the looks of it they have done wronged to way too may people.
9/1/15, after going back and forth and finally sending them a notice of court action they paid us out what was owed plus some additional costs monies for days not stayed in the home. Don't let them take you on this, take pics and be very careful when dealing with this company. May be great for owners not great for renters....