I like this place but sometimes it can be a little too hectic and chaotic in there. The food is good but doesn't really have much soul to it usually and I tend to find it a bit bland. The service, depending on when you go can either be really great or absolutely terrible.
As an upscale place to bring visitors-- this is great! As a place for great coffee-- definitely not a bad choice! As a place to go regularly? Not so much.