I love that you welcome all pets to participate in the shopping experience! The only problem I ran into was not being able to find an employee when I had a question about cat food and it took a couple of minutes to find someone that was able to assist me. It's a fairly large store, so I understand that the employees can't be in every aisle at all times, but it would have been nice to be offered assistance rather than having to go ask for it. Overall, both my cat and I were happy with our trip to PetSmart and will definitely be returning to your store!