The staff is somewhat friendly, but it seems that there is no dominant person at the front counter that can deal with the disorderly trash that seem to scuttle in here. I observed many customer/employee verbal altercations while sitting in the restaurant. Each of these altercations was due to a customer that needed to be refused service. Poor management was very obvious and they expected these young cashiers to manage these unruly, rude, and heavily intoxicated customers.
This location is extremely dirty and so were to restrooms. Plenty of employees, but again, it seemed that no one was really running the place.
Post a sign: We reserve the right to refuse service to anyone! This is not discrimination if implemented properly, this is proper business ethics in keeping a clean and quiet business for the remaining patrons who are quietly trying to enjoy their meal. Rude, disrespectful, disorderly, and intoxicated individuals need not be served.