I was so impressed by Mike and Rosalind's professionalism, warmth, and willingness to accommodate my needs. I brought my new engagement ring to get resized and was looking for a quick turnaround. This is obviously a precious piece for me so I was nervous to bring it anywhere! Mike's expertise was evident and he did an amazing job with the resize and he cleaned it beautifully too! I spoke with Rosalind when picking it up and she talked with me about wedding band options. I think my fiancé and I will come back to check out bands together!