Waited for ten minutes just now, no one said anything like we'll be with you in a minute or anything. Didn't feel welcomed at all and I had been waiting all day to buy some e juice for the convince of buying vapers choice but after this ill just stick to ordering online. There are two other major vape stores in phoenix that I go to and as soon as any one Walks in the door they greet you and make sure you're taken care of even if you have to wait.