I was nervous at first about this service being a Chicago bride.. However I worried for nothing! The communication is amazing they were right on time. They came to my hotel and I was so happy I gave them a chance!! Alex did my hair ... He's absolutely amazing!!!! Don't worry ladies he works his magic! My hair looked beautiful. I wouldn't change a thing! Call Alex I promise you will not be disappointed. I can post pics of my hair if that will help ! Good luck