Called to inquire about an appointment and the lady who answer the phone said "hello" ... no indication of who I was calling or speaking with so when I ask if I've got a dog grooming place she offers to give me her daughters cell phone number. Completely unprofessional from the initial contact. I won't be calling back... at least say the name of your business when you answer the phone.
UPDATE: here is what the "owner" sent to me as a message ... clear reason why I'll never do business with this person .. can't even spell !
Please delete your message get your facts correct my mom answered she was in the hospital and had to use my phone and if that's what's importan t to you I'm not the groomer for u anyway cuz the animals safety and care is what's important to me not that my sick mom didn't say the name of my co on the phone thank you floor your inquiry"